Privacy Policy

Introduction

At ProspectAI Pro ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered lead generation software and related services.

Information We Collect

Personal Information

• Name, email address, phone number, and company information
• Account credentials and authentication information
• Payment and billing information
• Communication preferences and support interactions

Usage Information

• Software usage patterns and feature interactions
• Lead generation activities and search queries
• System performance and error logs
• Device information and IP addresses

How We Use Your Information

• Provide and improve our lead generation services
• Process payments and manage your account
• Communicate with you about services, updates, and support
• Analyze usage patterns to enhance software functionality
• Ensure security and prevent fraud
• Comply with legal obligations and enforce our terms

Data Security

We implement robust security measures to protect your information:

• End-to-end encryption for all data transmission
• Advanced firewalls and intrusion detection systems
• Regular security audits and penetration testing
• Multi-factor authentication for account access
• Employee access controls and regular security training
• Secure cloud infrastructure with SOC 2 compliance

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

• With your explicit consent
• To trusted service providers who assist in our operations
• To comply with legal requirements or court orders
• To protect our rights and prevent fraud or abuse
• In connection with a business transfer or acquisition

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you close your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Restriction: Limit how we use your information
• Objection: Object to certain uses of your information

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including standard contractual clauses and adequacy decisions.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic functionality
• Performance Cookies: Help us improve our services
• Functional Cookies: Remember your preferences
• Analytics Cookies: Understand how you use our software

You can control cookie preferences through your browser settings or our cookie preference center.

Third-Party Services

Our software may integrate with third-party services (CRMs, email platforms, etc.). Your use of these services is subject to their respective privacy policies. We encourage you to review the privacy policies of any third-party services you choose to integrate with ProspectAI Pro.

Children's Privacy

ProspectAI Pro is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: